Resources

Member Portal

Blueprint Portal lets you take charge of your own healthcare. 24/7.

• Digital member ID cards
• Ability to send ID cards to the doctor's office via email or fax
• Claims and benefit information
• One-stop connection to customer service by phone or email
• View prescription history, refill orders and more
• Find providers, directions and contact information
• Connect with a nurse 24/7
• Manage your nutrition, stress, exercise and more

Download the Blueprint Portal app on the App Store or Google Play for on-the-go access to your health information

Get Blueprint Portal in the Apple Store Get Blueprint Portal in the Google Play Store

Member Support

Contact an Arkansas Blue Cross customer service representative by calling 800-238-8379 or visit your nearest ArkansasBlue Welcome Center.

Member Documents

• Request a change for your current coverage
• Appeal a denied claim
• Prescription reimbursement claim form
• medical claim form

Pharmacy Resources

• 2024 Complete Formulary
• 2025 Complete formulary
• Additional pharmacy resources